What we would buildfor your team.
Agents and apps for the work that still runs on email, Excel and memory. On Salesforce, on your own stack, or both.
Typical scenarios from building materials and manufacturing. Open any row to see how it would work. Each one is a starting point for a 30-minute conversation.
Purchase-order capture
- Input:PO as PDF or email
- Agent:Reads lines and matches articles
- Agent:Checks prices, quantities, dates
- Person:Clerk handles exceptions
- Result:ERP order created
GEO product website
Generates a page for every product and system from the PIM, with structured data, full specs and answers to installer questions.Open detailsClose details
Generates a page for every product and system from the PIM, with structured data, full specs and answers to installer questions.
Product data sits in the PIM, but the site shows PDFs and thin category pages that AI assistants cannot quote.
- Input:Product changes in the PIM
- Agent:Generates the page with specs and structured data
- Agent:Adds FAQ answers and links to systems
- Person:Marketing approves
- Result:Page live for search and AI
Blue steps are agent work. Outlined steps are decisions a person keeps.
AI visibility monitor
Puts your buyers' questions to the major AI assistants every week, records who is cited and proposes the content that closes the gap.Open detailsClose details
Puts your buyers' questions to the major AI assistants every week, records who is cited and proposes the content that closes the gap.
Nobody knows what ChatGPT says when an architect asks about your product category.
- Input:Buyer questions per market
- Agent:Asks the AI assistants every week
- Agent:Records who is cited and what is said
- Agent:Proposes content fixes
- Person:Marketing decides what to publish
Blue steps are agent work. Outlined steps are decisions a person keeps.
Content freshness agent
Checks every page against the PIM and current standards, drafts the correction and sends it for approval.Open detailsClose details
Checks every page against the PIM and current standards, drafts the correction and sends it for approval.
Pages still name a withdrawn standard or a discontinued product, and AI assistants repeat it.
- Input:Pages, PIM and standards
- Agent:Detects outdated facts
- Agent:Drafts the correction
- Person:Page owner approves
- Result:Page updated
Blue steps are agent work. Outlined steps are decisions a person keeps.
Market localisation agent
Builds each market version from one source and adapts units, standards, approvals and terminology.Open detailsClose details
Builds each market version from one source and adapts units, standards, approvals and terminology.
The German site is complete. The other markets are partial translations.
- Input:Source page
- Agent:Adapts units, standards and terms
- Agent:Builds the market version
- Person:Local team reviews
- Result:Published and kept in sync
Blue steps are agent work. Outlined steps are decisions a person keeps.
Technical product advisor
Answers from your datasheets and guides, shows the source, and hands real prospects to sales with the conversation attached.Open detailsClose details
Answers from your datasheets and guides, shows the source, and hands real prospects to sales with the conversation attached.
A planner's question at 9 pm gets a contact form and an answer two days later.
- Input:Visitor asks a technical question
- Agent:Searches datasheets and guides
- Agent:Answers and shows the source
- Person:Sales takes real prospects
- Result:Lead in the CRM with the chat
Blue steps are agent work. Outlined steps are decisions a person keeps.
Account-based landing pages
Builds a page per account from public information for sales to review, and tracks visits back to the account.Open detailsClose details
Builds a page per account from public information for sales to review, and tracks visits back to the account.
Every target account gets the same generic page.
- Input:Target account list
- Agent:Reads public company information
- Agent:Builds a tailored page
- Person:Sales reviews
- Result:Visits tracked to the account
Blue steps are agent work. Outlined steps are decisions a person keeps.
Reorder and churn agent
Learns each customer's ordering rhythm, spots the break early and alerts the rep with the history and a reason to call.Open detailsClose details
Learns each customer's ordering rhythm, spots the break early and alerts the rep with the history and a reason to call.
A regular customer quietly stops ordering and nobody notices until the quarter is over.
- Input:Order history from the ERP
- Agent:Learns the ordering rhythm
- Agent:Spots the break early
- Agent:Alerts the rep with history
- Person:Rep calls the customer
Blue steps are agent work. Outlined steps are decisions a person keeps.
Distributor sell-out agent
Reads every format, maps products and regions to your master data, and flags drops by dealer, region or product line.Open detailsClose details
Reads every format, maps products and regions to your master data, and flags drops by dealer, region or product line.
Dealers send sell-out reports as Excel, PDF and email text. Nobody consolidates them.
- Input:Dealer reports in any format
- Agent:Reads and maps to master data
- Agent:Flags drops by region and product
- Person:Sales manager reviews
- Result:One consolidated report
Blue steps are agent work. Outlined steps are decisions a person keeps.
Competitor watch
Monitors competitor sites, price lists and trade press, and sends a short weekly brief to the people who need it.Open detailsClose details
Monitors competitor sites, price lists and trade press, and sends a short weekly brief to the people who need it.
Launches and price changes reach sales by accident, weeks late.
- Input:Competitor sites, prices and press
- Agent:Detects changes
- Agent:Summarises what matters
- Result:Weekly brief to the team
Blue steps are agent work. Outlined steps are decisions a person keeps.
Trade-fair follow-up
AI turns scans into clean, enriched contacts with an owner and a personal follow-up draft for review.Open detailsClose details
AI turns scans into clean, enriched contacts with an owner and a personal follow-up draft for review.
Badge scans and business cards sit in a box, and follow-up starts a week late.
- Input:Badge scans and business cards
- Agent:Cleans and enriches contacts
- Agent:Drafts a personal follow-up
- Person:Rep reviews and sends
- Result:Contact in the CRM
Blue steps are agent work. Outlined steps are decisions a person keeps.
Installer support agent
Answers by phone, chat or WhatsApp from your manuals and approvals, cites the source and hands hard cases to an expert.Open detailsClose details
Answers by phone, chat or WhatsApp from your manuals and approvals, cites the source and hands hard cases to an expert.
Installers call with the same technical questions, and the answer depends on who picks up.
- Input:Question by phone, chat or WhatsApp
- Agent:Finds the answer in manuals
- Agent:Replies and cites the source
- Person:Expert takes hard cases
- Result:Case logged
Blue steps are agent work. Outlined steps are decisions a person keeps.
Order-status agent
Answers order and delivery questions from ERP and carrier data, and warns customers about delays before they ask.Open detailsClose details
Answers order and delivery questions from ERP and carrier data, and warns customers about delays before they ask.
Where is my delivery? takes a service rep three systems and ten minutes.
- Input:Customer asks about a delivery
- Agent:Reads ERP and carrier data
- Agent:Answers instantly
- Person:Service approves delay warnings
- Result:Delay warnings sent early
Blue steps are agent work. Outlined steps are decisions a person keeps.
Spare-part identification
Identifies the part from a photo, names the current replacement and prepares the order.Open detailsClose details
Identifies the part from a photo, names the current replacement and prepares the order.
A photo of a 15-year-old part needs an expert and a catalogue archive.
- Input:Customer sends a photo
- Agent:Identifies the part
- Agent:Names the current replacement
- Person:Service confirms
- Result:Order prepared
Blue steps are agent work. Outlined steps are decisions a person keeps.
Complaint intake
Collects everything up front, classifies the case, checks warranty and batch, and routes a complete file.Open detailsClose details
Collects everything up front, classifies the case, checks warranty and batch, and routes a complete file.
Complaints arrive with missing photos, order numbers and batch data.
- Input:Complaint arrives
- Agent:Asks for missing photos and data
- Agent:Checks warranty and batch
- Agent:Classifies and routes
- Person:Quality or service handles it
Blue steps are agent work. Outlined steps are decisions a person keeps.
Purchase-order capture
Reads each PO, matches articles, checks prices and dates, and creates the ERP order. Unusual cases go to a person first.Open detailsClose details
Reads each PO, matches articles, checks prices and dates, and creates the ERP order. Unusual cases go to a person first.
Customer POs arrive as PDFs and emails and are typed into the ERP by hand.
- Input:PO as PDF or email
- Agent:Reads lines and matches articles
- Agent:Checks prices, quantities, dates
- Person:Clerk handles exceptions
- Result:ERP order created
Blue steps are agent work. Outlined steps are decisions a person keeps.
Supplier confirmation matching
Compares every confirmation with the PO and flags deviations in price, quantity or date the day they arrive.Open detailsClose details
Compares every confirmation with the PO and flags deviations in price, quantity or date the day they arrive.
Confirmations are filed, not checked, and deviations surface at goods receipt.
- Input:Supplier confirmation arrives
- Agent:Compares it with the PO
- Agent:Flags price, quantity, date deviations
- Person:Purchasing decides
- Result:ERP updated
Blue steps are agent work. Outlined steps are decisions a person keeps.
Certificate and compliance watch
Tracks every certificate per product and market, warns before expiry and answers customer document requests.Open detailsClose details
Tracks every certificate per product and market, warns before expiry and answers customer document requests.
Declarations and approvals expire unnoticed, and nobody can find the current version.
- Input:Certificates per product and market
- Agent:Tracks expiry and gaps
- Agent:Warns the owner early
- Person:Quality approves document replies
- Result:Customers get the current version
Blue steps are agent work. Outlined steps are decisions a person keeps.
Production planning assistant
Proposes a revised plan in minutes, shows which orders move and why, and lets the planner decide.Open detailsClose details
Proposes a revised plan in minutes, shows which orders move and why, and lets the planner decide.
An urgent order or a machine breakdown sends planners back to Excel.
- Input:Urgent order or breakdown
- Agent:Re-plans in minutes
- Agent:Shows what moves and why
- Person:Planner decides
- Result:Plan updated in ERP or MES
Blue steps are agent work. Outlined steps are decisions a person keeps.
PIM enrichment
Fills missing attributes from technical documents, checks consistency and sends proposals to product management.Open detailsClose details
Fills missing attributes from technical documents, checks consistency and sends proposals to product management.
Product attributes are missing or inconsistent across languages.
- Input:Technical documents
- Agent:Extracts missing attributes
- Agent:Checks languages and variants
- Person:Product management approves
- Result:PIM updated
Blue steps are agent work. Outlined steps are decisions a person keeps.
Standards and regulation watch
Monitors standards, matches each change to the affected products and alerts the owner.Open detailsClose details
Monitors standards, matches each change to the affected products and alerts the owner.
Changes to DIN, EN and building rules are noticed late, often by a customer.
- Input:Standards and regulation sources
- Agent:Detects changes
- Agent:Matches affected products
- Result:Owner alerted with the documents
Blue steps are agent work. Outlined steps are decisions a person keeps.
Receivables agent
Prioritises open items by risk and relationship, drafts reminders in the right tone and flags cases for a personal call.Open detailsClose details
Prioritises open items by risk and relationship, drafts reminders in the right tone and flags cases for a personal call.
Dunning treats a 20-year key account like a one-off buyer.
- Input:Open items from the ERP
- Agent:Scores risk and relationship
- Agent:Drafts the reminder in the right tone
- Person:Finance sends or calls
- Result:Status tracked
Blue steps are agent work. Outlined steps are decisions a person keeps.
Company knowledge assistant
Answers employee questions from approved sources, with a link to the document and respect for access rights.Open detailsClose details
Answers employee questions from approved sources, with a link to the document and respect for access rights.
Answers live in SharePoint, old emails and the heads of a few colleagues.
- Input:Employee asks a question
- Agent:Searches approved sources
- Agent:Answers with a link to the document
- Result:Access rights respected
Blue steps are agent work. Outlined steps are decisions a person keeps.
GEO. GEO means that AI assistants such as ChatGPT or Perplexity find your products, understand them correctly and name them in their answers.
AI agents and custom applications
What can an AI agent do in a manufacturing or building-materials company?
It takes over work that now runs on email, Excel and memory: reading purchase orders, answering installer questions from your manuals, checking supplier confirmations, tracking certificates. The agent reads, matches and drafts. A person decides where it matters. The library above lists typical scenarios for sales, service, operations and the back office.
Should an AI agent run in Salesforce or as a standalone application?
Where the work happens decides it. If your team already works in Salesforce and the data sits there, we build inside your org. If your users have no Salesforce licences, or the process sits far from the CRM, a standalone application fits better, connected to ERP, PIM, DMS and, where needed, Salesforce. Many scenarios work either way. We settle it in the first conversation.
Does an AI agent act without human approval?
A person decides where it matters. The AI proposes, and your team approves, changes or rejects. When an agent writes to a system of record or contacts someone outside the company, a person confirms first, and every answer shows its source. A few agents only read and inform, such as a weekly brief on competitors.
How do I know which of my processes suits an AI agent?
Look for work that arrives in many formats, gets typed in by hand or depends on one colleague's memory, and follows rules someone can explain. Order entry, technical questions and certificate tracking are typical. In a free 30-minute conversation, one of our AI architects can tell you whether your case fits.
Which systems can an AI agent connect to?
The scenarios above connect to systems that building-materials and manufacturing companies already run: ERP, PIM, DMS, email, ticketing, MES, SharePoint, and Salesforce or another CRM. The agent works with the data where it sits. Which connections your case needs is one of the first things we clarify in the 30-minute conversation.
Not on this list? Those are the interesting ones.
30 minutes, free of charge, with one of our AI architects. We work out whether it is a case for Salesforce or for your own application.