Sectors

Industry

The focus on our solution for the Manufacture Industry lies in supporting the distribution and service for customer acquisition, customer retention and productivity & revenue growth. You can learn more about these supporting functions here..

Construction Supply

Construction Object Management plays a big part in sales activities for the Construction Supply sector. Marketing, Sales and Service functions for customer acquisition, and retention that support productivity and sales growth are also available.

Service

The Service Sector focuses on building a relationship with the customer. The performance of this sector plays a very important role in the company’s success of retaining customers. IBS Technology can help you with this process through successful planned service.

 

 

 

 

Case Studies

Find out what IBS Technology has already done for a few customers.

  • Markus Laurenz
    Senior Advisor in Strategy Sales Goetzpartners - Management Consulting
    "We are very pleased to cooperate with IBS Technology in one of our clients' CRM project. Despite of being IT specialist they are strong in understanding business processes, so that we connect easily with each other. The outcome of this is together with IBS Technology we have succeeded creating CRM solutions that bring our client beneficial and sustainable value."
  • Cagatay Ulukan
    CRM Team Leader Messer - Industrial Gasses
    "As a design and implementation partner in our update CRM project IBS Technology have played their significant role in a remarkable manner. From pre- to post-implementation phase, in simple up to challenging scenarios involving other IT systems, they succeeded to make things work as we required."
  • Matthias Mauer
    CEO M&L AG
    "They possess state-of-the-art expertise in IT and they speak our language. As a result IBS Technology have provided solutions to support our client's marketing strategy. Integrating highly complex Geo-Marketing function into our client's CRM system is one of the projects they had successfully accomplished."
  • Fernando D'Alessio
    Head of Inside Sales MVC
    "We chose Microsoft Dynamics CRM primarily because we're already familiar with the style of MS products, and because of the deep Outlook integration. For the implementation, we looked for a partner who understands our sales process and was capable to realize the CRM project within four weeks. IBS Technology GmbH, Frankfurt successfully achieved what we were looking for. In this short amount of time IBS Technology GmbH implemented our sales process into our CRM system. Now we have far better transparency of our sales and marketing activities."
  • Marc Stumpp
    CRM Manager Oerlikon Balzers
    "Since the beginning of our Update CRM project, IBS Technology have successfully delivered solutions that cater our needs. Moreover they have shown outstanding effort to maintain our CRM system robust 24/7, which is crucial for our CRM team across the globe."
  • Frédéric Heinemann
    Director Professional Service Update Software Germany GmbH
    "We are truly delighted to have IBS Technology as one of our sales and business implementation partners. Their reliability and competence have been clearly manifested in various update CRM projects and thus making them an essential value for us to ensure our promise: our customers are more successful is kept alive."
  • Frank Vogellehner
    CRM Team Leader Wieland - Copper and Copper Alloys Industry
    "We benefit every day from the update CRM that IBS Technology had helped us customize. They focused on our requirements in both business and IT areas and delivered us solution that effectively supports us in providing our customers the highest level of satisfaction."

Looking for a CRM Solution? contact us here.

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